Customer Success Manager(CSM)
Job Overview
Experience : 6-8 years
Location : Pune Job/Position Summary
Responsibilities:
1. Customer Relationship Management
2. Customer Satisfaction & Success
3. Governance & Reporting
4. Internal Coordination & Interface Management
5. Growth & Business Development Support
6. Delivery Alignment & Stakeholder Satisfaction
3. Governance & Reporting
4. Internal Coordination & Interface Management
5. Growth & Business Development Support
6. Delivery Alignment & Stakeholder Satisfaction
Qualifications: Any Engineering or Degree with Experience in Customer Success, Account Management, Project Management or Service Delivery. Strong stakeholder management and communication skills.